Last updated: August 15, 2026.
LING KUB accepts eligible returns requested within 30 days after delivery. Items must be unused, unworn, and returned with original packaging, tags, and accessories.
Start a return
Email fangpeter123456@gmail.com with your order number, the item you want to return, and the reason. Wait for return instructions before sending anything; returns sent without authorization may not be accepted.
Return shipping
The customer is responsible for return shipping unless the item arrived damaged, defective, or different from the item ordered. Use a tracked service and keep the receipt until the return is complete.
Damaged, defective, or incorrect items
Contact us as soon as possible and preferably within 7 days of delivery. Include the order number and clear photos of the item, packaging, and shipping label. After review, LING KUB may offer a replacement, refund, or another appropriate solution.
Refunds
After the returned item is received and inspected, we will notify you of the result. Approved refunds are sent to the original payment method. Processing normally takes 5–10 business days, and banks or card providers may need additional time.
Items that cannot be returned
- Items showing wear, washing, odor, damage, alteration, or missing parts not caused by a product defect.
- Gift cards and any item identified as final sale before purchase.
- Returns requested more than 30 days after delivery.
Order changes and cancellations
Contact us immediately if an order needs to be changed or canceled. We will try to help, but cannot guarantee changes after fulfillment begins.
Consumer rights
This policy does not limit rights that cannot be excluded under applicable consumer law.
Contact
Email: fangpeter123456@gmail.com
Guangzhou Huate Leather Co., LTD
No. 41 Xinyang Village Team 5, Shiling Town, Huadu District, Guangzhou, China